We recommend you to go through the Terms and conditions of Nepal Tour guide Team before you book any of our trip packages as you are bounded by our rules and regulations once you make the deal. Also if you have any queries regarding our terms condition please feel free to contact us.

A team of a dedicated and qualified professionals Nepal Tour Guide Team has been a dependable and trustworthy tour and trekking operators registered under the underlying regulations of the Govt. of Nepal and Tourism Board of Nepal. The motto of this organizations is Customer’s Satisfaction and much effort has been made to render services that standout from the rest.

Booking Conditions

One must have a valid passport to be eligible to book any of our trip. 20% amount is to be paid in advance for the confirmation of the booking and scanned copies of the passport is to be provided along with the payment. For any Bhutan tours 50% of the total trip amount is applicable for booking confirmation and for Tibet and India tours 30% of the total trip amount shall be applicable for booking confirmation. You may use Bank transfer or credit card for such payment. All of this amount is fully non- refundable in case of the cancellation of the trip by any client. For any cancellation to be made by the company due to unavoidable circumstances, a postpone of the trip shall be provided while the amount is non- refundable. Details have been provided in the cancellation section.

Booking in last minutes are also acceptable for any of our Nepal tours 3 days prior to the date of departure. For Bhutan, Tibet and India tours such privilege is not provided.

Payment Modes:

If you wish to confirm the booking or make a full deposit of the total amount you can use any of the following ways:

Bank Transfer

IME/ Moneygram/ Western Union

Pay by Online

All the itineraries published on our website can be paid using credit card, master card or any payment card system. You will be redirected to the Himalayan Bank booking payment system when you fill up your information via our booking form.

RISK AND LIABILITIES:

All of the Nepal, Tibet , India and Bhutan tours are conducted under the strict rules and regulations of the tourism board of the respective country. We are not liable for any changes or cancellations of the trip under unavoidable circumstances like change in the rules and regulations of country, any government restrictions, natural disasters, political instability, cancellations of flights, delays, sickness or accidents, breakdown of vehicles, etc. Any extra cost incurred due to such circumstances shall have to be borne by the clients themselves. Therefore, we recommend you have a travel Insurance.

Trip postpone

• Clients will have to send us a written notice 30 days before the departure of any tours.
• For any postpones of Nepal Tour USD 100 charge shall be applicable. The rest of the amount received during booking confirmation shall be transferred to the postponed trip.
• For any case of postponement of Tibet, Bhutan and India tours cancellations charges shall be applicable as per trending market rate of those countries. 30% of the total trip cost shall be charged for Tibet and India and 50%  of the total trip cost shall be charged for Bhutan.

Cancellations (Nepal)

For any trip cancellations clients will have to inform 30 days prior to the departure. While 20% Booking amount is fully nonrefundable any extra amount received above that shall be refunded however the expenses incurred for the transfer of the refund amount shall be charged by the company. Any trips cancelled within 15 days of the date of departure shall be fully nonrefundable.

Cancellations (Bhutan, Tibet and India):

In case of the cancellation of the Bhutan, Tibet and India tours Our company should be informed 30 days prior to the date of departure. For any Bhutan tour 50% of the total trip amount shall be charged and for Tibet and India tour 30% of the total trip amount shall be charged. Any amount received above that shall be refunded and the cost of the transfer of the refund amount shall be charged too. For Any cancellations below 30 days from the days of departure All the amount received shall be nonrefundable.

Incomplete Tours:

Our company is not liable for any refund amount in case any clients wants to quit any tour in the middle of it.

Cancellation by Company

If our company has to cancel any tour due to unforeseen circumstances like natural disasters, political issues, unavoidable climate conditions etc. we shall arrange another trip for the client when the circumstances are suitable. So the money received from clients in advance will not go in vain.

Change in Pricing:

Company holds the right to change the price any time if the company feels necessary. Such actions however will be reasonable like inflation, too much changes in exchanges rates, New Govt. policies etc. but company shall not be liable to answer anyone in such case.

Flight Delays/ Cancellations

It is likely to have flight delays or cancellations especially in remote areas of Nepal. Company shall not be responsible for any additional expenses incurred due to such conditions so clients are advised to carry extra cash for such circumstances.

Insurance

Our company does not provide insurance for any of our tours or treks. It is highly recommended for our clients to have travel insurance high altitude medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of gears and natural calamity, theft of or damage to baggage and personal effects as our company is not responsible for any of these incidents.

Note: The above terms and conditions are applicable when clients book directly from us. For any bookings received from third party, clients shall be liable to their terms and Condition.